Recovery Northwest - Vehicle breakdown and recovery

Frequently Asked Questions


If my vehicle breaks down, which areas do you cover?

We attend breakdowns throughout Merseyside, Chester and North Wales.  We can also provide National and European recovery, if required.

How long would it take for you to attend?

Our average response time currently stands at 32 minutes for our breakdown customers.

Can you guarantee that you will fix my vehicle roadside?

Some vehicles cannot be fixed at the roadside, due to fault.  If it this is the case, we can recover you wherever you would like to go.

If recovered, will my car be safe?

Of course.  All of our staff are fully trained to industry standards, as set out by the Institute of Vehicle Recovery.

Do you only go out to cars?

Whilst car breakdown recovery is a main stream of our business, we also offer assistance to motorcycles, light and heavy commercial vehicles and buses.

If I have a flat tyre will you come out?

Yes we will be happy to attend with any tyre related incidents.

What other services do you offer?

We can also recover plant, machinery and other ancillary equipment.  In addition, our sister company Auto-Mo offers covered transportation throughout the UK and Europe.

How do I know I am going to get a good service from you?

We work for the majority of motoring organisations and insurance companies, including the AA.  We believe having contracts with such established names in the breakdown industry demonstrates we offer great service to our customer.

If you require any more information, please don’t hesitate to get in touch…
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