Testimonials

  • "After a breakdown involving police and obstructing local traffic for over 5hrs, life becomes unbearable. I had a recca ordered and turned up well within the specified time.... we drove during rush hour and the guy was professional from start to finish. John from St Helens depot is a credit to the firm. Thank you for getting me back to Mansfield."

    Michelle B

  • "Couldn't have been more impressed by the driver who attended my call out on the motorway this evening. Alan was so efficient, polite and professional throughout. He is a fantastic ambassador for the company. I was most impressed by the attention to detail not only in transporting my car but also in making me feel reassured and comfortable in the stressful situation of my car breaking down on the motorway. Well done North West Recovery."

    Anne R

  • "Thank you so much to Cameron at Recovery North West for coming to my rescue! I cannot express my thanks enough. My car broke down at night on the motorway in the freezing cold, Cameron arrived much quicker than I expected and helped me and my car home quickly and safely! Such a lovely, chatty and super professional lad who ended up making a stressful experience into a positive one. Thanks again Cameron."

  • "Great service today rescuing our tanker from a muddy building site, thank you very much!"

    Marcus D

  • "Matty sorted me out after 2 mechanics from other businesses failed to help, Quick, professional and helpful."

    D Jeighton

  • "Needed our van collecting and taking to the garage. Was picked up by a great lad called Mike. He was really helpful and couldn’t have done any more to help me. Would definitely use this service again! Thanks Mike!"

    Ste W

  • "Breakdown cover provider arranged for RNW to tow my private bus back when it broke down, arrived bang on the estimated time, friendly guy, quick and easy. Great service answered any questions and hassle free recovery."

    Luke A B

  • "Service provided via Breakdown cover. Barry arrived within time, was polite and friendly and got car going. Provided advice on maintaining battery charge."

    Martin H

  • "Rescued a stranded van for us in record time. Excellence from first phone call to delivery of vehicle back home. 5* performance"

    Rich P

  • "I came from Ireland to collect a truck that had been involved in an accident. The ladies in the office were very helpful on the phone and the guys in the yard were very friendly. Thanks for making my job a little easier."

    Conal O

  • "Craig was very professional and he phoned me on-route with an eta as the clutch went on my works wagon everything was hooked up and we got back to our destination in record time couldn't have asked for a better service thank you."

    Mark J

  • "I had recovery through another provider, who after 4 days of phone calls and a lot of stress still hadn't returned my calls to recover my car. I called NWR and from the 1st phone call, they knew exactly what was required to sort the job out. They came when they said and finished the recovery. BRILLIANT SERVICE!"

    John T

  • "Craig was fantastic! Swift service where others had failed miserably. Thank you again."

  • "Excellent service, always on time and always helpful, would happily recommend."

  • "Massive thanks to Rob. He went above and beyond to make sure I got home safely. His kindness was very much appreciated."

  • "I’m not sure about the lovely man working there aliyan maybe? But he is so nice understanding. Of course, no one would like to pay for extra charge car been towed or whatever, but this guy made our day!!"

  • “Friendly and efficient service taking my car to garage when the clutch had gone last Thursday. Didn't get chance to thank driver when car dropped at garage.”

  • “Big Thanks to Lee, when I got stuck in Mud, Amazing service and got me out of there damage free.”

  • “Called on RNW to help when my Truck went off road, Very efficient from the first phone call, arrived before the expected time. When they arrived, they talked me through the full procedure, Health and Safety is amazing from communicating and gear they was wearing. Truck was back on the road in no time and Damage free – Amazing service would highly recommend.”

  • “Had my first break down ever. Through AXA, RNW sent a rescue van in about an hour. Don't know if I can share his name so A was a great guy friendly and told me every step he was doing. Unfortunately, my clutch was gone so no fix on the roadside, but he towed me to my local garage from Liverpool to Widnes and was very friendly along the way as well. I would give more than 5 stars if I could. Excellent service! Thanks Mr. A again!”

    Daniel K

  • “5 stars from DAC Removals and Storage- thank you so much for all your help and patience with our recent breakdown. The operator on the phone provided a quick response and quotation on costs and the team was with us super quick. Our vehicle was recovered to the nearest dealership for repairs. Would recommend you to all and have saved your details for any future recoveries or breakdowns.”

  • “Big Thanks to Kev, we broke down in a dangerous place, From the minute Kev arrived he put us at ease, Got the car on the back of the truck, and we were out of Danger. Kev dropped car at garage, and then it was no bother to take us home 5 mins down the road, Thanks again Kev.”

  • “Our car kept cutting out, Called RNW and the Tech Kyle arrived, Kyle was professional and efficient, we were up and running in no time. - Kyle followed us for a little while to check no further issues. We loved your light display when pulling away. Thanks again.”

  • “My car broke down in a car park, 3rd floor up. Called RNW and they sent a little Robot to get my car out. Such a clever recovery Robot, My car was out if the Car park, loaded onto the truck and recovered to Garage. No damage, Big thanks to RNW and the little Robot.”